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  Meet Our Staff
  Behind this service staff are thousands of personnel and billions of dollars in state of the art infrastructure and management resources which support the networks and infrastructure of AT&T Canada, Cable and Wireless, and Qwest Communications.

 
  Eric Shippam,
President and CEO
, Communications/Advantage, LLC
Eric has 14 years experience as a telecommunications executive. Having worked in various managerial and executive positions in the competitive long-distance industry. His last position was that of Chief Financial Officer for a division of the Sprint Corporation. He was educated at Anderson College, the Harvard Business School and Sprint University of Excellence. For the last five years Eric has led a successful telecommunications consulting firm from offices in Sutter Creek California where he has lived for 12 years with his wife and three children. Eric has served literally thousands of small and medium size businesses providing management consulting and telecommunications of every kind. He is available to assess your businesses current telecommunications service and recommend products to improve communications and lower your overall expenses. Call 888-650-3030 Extension 21

Joshua Phoenix,
Wireless Network Management and Technical Support

Josh is a talented network manager and developer. Joining the company in 2006, he has brought his considerable talent to bear to increase network security, improve infrastructure and routing capability, and support our many happy customers. Joshua lives in Sutter Creek.

Tom Beyer,
Network Management and Technical Support

Tom manages the web-hosting, email and dial-up support services. Joining our effort in 2002, Tom has been an intregral part of our technical support and will assist you in all your Internet needs. He and his wife Gale live in Pine Grove, California.

Sue Elliot,
Voice and Data Messaging Manager

Sue formerly with US West and now a consultant to the Communications/Advantage manages voice and data solutions for small business. Call 888-400-7303.

Telenational Communications,
Billing Services

Telenational Communications, a Rapid Link Company, provides customer service support and billing services 24/7. State of the art billing processes and dedication to customer service and support Telenational Communications is a partner whose staff is available to assist you anytime our local staff is not. This assures you 24/7 support. Anytime our local staff is unavailable, your call will be directed the Telenational offices in Omaha for assistance.

 
   
 


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